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Posted: Thursday, February 1, 2018 10:13 PM

Job Description
Job Summary
The Service Coordinator II provides a variety of activities and related tasks as it pertains to coordinating repair jobs. The Services Coordinator II will be responsible for scheduling, ordering needed materials and working directly with the customers to ensure a prompt and accurate product.
Primary Duties and Responsibilities
:Schedules repair opportunities with customers and the shop foreman for best delivery
:Updates the Production Board, Foreman/Production Managers, Valvkeep, and customer of any changes to the schedule
:Schedules and prepares scope of work for all field service work with customer and Shop Foreman
:Turnaround/ outage cost track and weekly invoicing
:Updates the customer on pricing while valve is still in house to insure that the purchase order is updated for same day invoicing
:Identify revenue opportunities within customers communities through communications, programs and other activities as needed
:Plans, coordinates and prepares valve specifications and/or material
requisitions and bid evaluations
:Provide technical support and assist in resolution of manufacturing problems as required
:Provides engineering support to customers and make recommendations on product selection and applications for our products
:Examines ways to offer practical, creative alternatives that increase Setpoints chances of successfully closing orders at higher margins; in addition, to giving the customer the best solution for their application
:Review the process of customers Requests For Quotations (RFQs) to help keep the process and criteria current in order to reach bid decisions, which best satisfies the companys goals and objectives
:Source and procure direct shipment, special, and rush order items in a cost effective and timely manner
:Follow:up on open quotations and respond to customer requests
:Identify and close additional purchases of products and services by customers communities.
:Work closely with Sales Support, Account Management and Business Development
:Engage in technical discussions with potential clients, demonstrations and presentations
:Keep management informed of all activity, including timely preparation of reports
Positional Requirements and Qualifications
Education and Experience
:High school diploma or equivalent (GED)
:5 or more years of relevant experience and/or training, or equivalent combination of education and experience.
Skills and Abilities
:Highly organized
:Effective time:management
:Detail:oriented
:Strong leadership
:Excellent verbal and written communication skills
:Ability to work independently on assigned tasks as well as to accept direction on given assignments.
:Able to work collectively with the administrative team associates.
:Proficient in Microsoft Excel and Word
:Clear background check and drug and alcohol screening
Essential Physical Functions:
:Lifting up to 25 pounds
:Bending, stooping, ability to stand for extended periods of timeCompany Description
Our History:
Since 1958, Setpoint IS has provided its clients with a full range of integrated solutions for difficult industrial challenges. From engineered control valves, process automation and actuation to relief valves and filtration, we have everything you need. Our mission is to provide a quality offering of diversified industrial products and service solutions while maintaining a focus on our customers.
Our Values:
Above all, our top priority continues to be a focus on customer service and satisfaction. We place the highest value on the long:term relationships we build with each and every colleague, client and business partner.
Passion to Perform: We have the passion to perform, and we focus on tangible results. What drives us is a winning mentality. We strive to continuously improve. To achieve performance at the highest level, we work closely with our clients. We believe that performance is a team effort.
Trust to Act: We are trusted to

Source: https://www.tiptopjob.com/jobs/77849027_job.asp?source=backpage


• Location: Baton Rouge

• Post ID: 33740242 batonrouge
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