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Posted: Wednesday, February 7, 2018 9:14 AM

Job Description
We are seeking a qualified account support specialist located in the Baton Rouge area. The Customer Service Representative will be responsible for responding accurately and promptly to customer inquiries and requests, following priorities set by the customer service manager. Primary functions include order entry and follow:up, response to customer inquiries, providing customer order status, and working with cross:functional teams to satisfy customer requirements.

THIS IS NOT A CALL CENTER JOB. Candidate will be in charge of customer interfacing at client site.

: Interface with customers, sales representatives and other plants on product delivery and order management issues
:Order entry and support functions involving pre and post order management issues.
: Ensure that each customer receives outstanding customer service by providing fast and accurate responses, maintaining solid product knowledge and all other aspects of customer service
: Establish and Maintain strong customer relationships
: Responsible for processing and coordination of orders from receipt to shipment to invoicing
: Foster and maintain a positive customer centric environment
Basic Qualifications:
*The minimum requirements for this position is five years of experience in customer satisfaction within the manufacturing industry.
*Excellent interpersonal skills
*Must possess strong written and verbal communication skills
*Strong computer skills with Excel, Word, PowerPoint, Outlook, and the Internet Position Criteria:
*Effectively present information and respond to questions from groups of managers, clients, and customers via phone, email, and in person.
*Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
*Multitask and handle various responsibilities at a given time under stressful situations
*Possess confidence and a positive assertive attitude Preferred Qualifications:
*College Degree in Business related field (Business, Marketing, Accounting, Computer Science)

Company Description
At our Firm we let our results speak for themselves. We are committed to delivering unmatched results for every client we do business with. Our team of experts plan and execute marketing strategies for our clients that consistently produce results that far exceed the goals we set. We know our dedication to the education and development of our team will keep you and your business ahead of the curve.
Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service while fostering our teams growth through a rewarding and progressive environment.
In our company, we develop successful marketing campaigns that can bring your company the results you have been looking for.
Making a lasting impression on customers can be a daunting task without the proper amount of training. Our sales and marketing techniques are proven to help make positive, lasting impressions which will help to build relationships with customers as well as accurately and effectively promoting our clients products and brand.
At our Firm, we only promote from within because we recognize the value of earning your way to the top. By starting all of our employees at an entry level position, our representatives have the opportunity to gain a holistic view of our business from the ground up. As an employee progresses through management training, they will learn sales and marketing, principles of leadership through management, human resources, training, and overseeing the daily operations of a business.


• Location: Baton Rouge

• Post ID: 33940342 batonrouge is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018